Quotes of the Day

Character is not made in crisis–it is only exhibited.

Freeman

Kindness is more important than wisdom, and the recognition of this is the beginning of wisdom.

Dr. Theodore Rubin

Whenever things sound easy, it turns out there’s one part you didn’t hear.

Donald E. Westlake

Your people come first, and if you treat them right, they’ll treat the customers right.

Herb Kelleher, co-founder of Southwest Airlines

Cherish your children for what they are, not for what you’d like them to be.

Unknown

You can never cross the ocean until you have the courage to lose sight of the shore.

Christopher Columbus

A mother is a person who, seeing there are only four pieces of pie for five people, promptly announces she never did care for pie.

Anonymous

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.

Richard Branson

It takes months to find a customer; seconds to lose one.

Unknown

Why is it that parents try so hard to keep their children from having the hardships they had that made them a success?

Henry Frederick