The customer’s perception is your reality.
Kate ZabriskieThe true teacher defends his pupils against his own personal influence.
Amos Bronson AlcottIt takes a great deal of courage to stand up to enemies, but even more to stand up to your friends.
J.K. RowlingWorry does not take away tomorrow’s troubles; it takes away today’s peace.
UnknownA dream doesn’t become reality through magic; it takes sweat, determination and hard work.
Colin PowellA good leader inspires them to have confidence in him or her; a great leader inspires them to have confidence in themselves.
UnknownWe secure our friends, not by accepting favors, but by doing them.
UnknownWelcome frustration. It is a gift that signals we need to change something.
Susan FielderChallenges are what make life interesting and overcoming them is what makes life meaningful.
Joshua J. MarineThe key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
Richard Branson