Be just as enthusiastic about the success of others as you are about your own.
UnknownThe best advertising you can have is a loyal customer spreading the word about how incredible your business is.
Shep HykenDon’t be afraid to say, “I made a mistake.”
UnknownYour reputation is more important than your paycheck, and your integrity is worth more than your career.
Ryan FreitasAspire to be referable.
UnknownIf you can’t explain it simply, you don’t understand it well enough.
Albert EinsteinAlways exceed your customers’ expectations.
UnknownSmile when picking up the phone. The caller will hear it in your voice.
H. Jackson Brown, Jr.Always do more than is expected when you handle a customer’s problem.
UnknownDon’t be afraid of opposition. Remember, a kite rises against, not with the wind.
Hamilton Wright Mabie