The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
Richard BransonGreat people are those who make others feel that they, too, can become great.
Mark TwainIf you judge people, you have no time to love them.
Mother TeresaNever let yesterday use up today.
Richard H. NelsonGreat minds discuss ideas; average minds discuss events; small minds discuss people.
Eleanor RooseveltIf you look at what you have in life, you’ll always have more. If you look at what you don’t have in your life, you’ll never have enough.
Oprah WinfreyNobody needs a “boss”, everybody needs a leader.
UnknownYou never learn anything while talking.
UnknownUltimately there can be no success or happiness if the things we believe in are different from the things we do.
Freya Madeline Stark7 Biggest Mistakes That Destroy Kids’ Mental Strength: Minimizing your kids’ feelings, Always saving them from failure, Overindulging your kids, Expecting perfection, Making sure they always feel comfortable, Not setting parent-child boundaries, Not taking care of yourself.
Tracy Hutchinson, PhD, LMHC