The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
Richard BransonThe meaning of life is to find your gift. The purpose of life is to give it away.
AnonymousNo legacy is so rich as honesty.
William ShakespeareDo what you can, with what you have, where you are.
Theodore RooseveltIt is the friends you can call up at 4 a.m. that matter.
Marlene DietrichGreat minds have purpose, others have wishes.
Washington IrvingYou can’t build a reputation on what you’re going to do.
Henry FordYou can’t build a reputation on what you’re going to do.
Henry FordDon’t let what you cannot do interfere with what you can do.
John R. WoodenDon’t let what you cannot do interfere with what you can do.
John R. Wooden
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