Quotes of the Day

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.

Mark Beniodd, CEO Salesforce.com

Trust is equal parts character and competence… you can look at any leadership failure, and it’s always a failure of one or the other.

Stephen M.R. Covey

Strive not to be a success, but rather to be of value.

Albert Einstein

Make it a habit to do nice things for people who’ll never know.

Anonymous

People love to “buy” but hate to be “sold”.

Unknown

Remember that overnight success usually takes about fifteen years.

Unknown

A customer service apology is stronger with a personal touch.

Shep Hyken

Learning is not attained by chance, it must be sought for with ardor and attended to with diligence.

Abigail Adams

It’s more important to look at your compass rather than your clock.

Les Ollila

Never underestimate the power of a kind word or deed.

Unknown