The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
Richard BransonWhat’s right isn’t always popular. What’s popular isn’t always right.
Howard CosellAll our dreams can come true if we have the courage to pursue them.
Walt DisneyOne person with a belief is equal to a force of ninety-nine who have only interests.
John Stuart MillIt is what we know already that often prevents us from learning.
Claude BernardImprove your performance by improving your attitude.
UnknownA ‘No’ uttered from deepest conviction is better and greater than a ‘Yes’ merely uttered to please.
Mahatma GandhiIn golf and in life, it’s the follow through that makes the difference.
UnknownRemember that overnight success usually takes about fifteen years.
UnknownTake care of your reputation. It’s your most valuable asset.
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